73xo Privacy Policy

1 Introduction

73xo ("the Platform," "we," "us," "our") is committed to protecting the privacy and personal data of all registered players and visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use the 73xo platform.

This policy applies to all users of 73xo, regardless of the device or channel used to access the platform — including desktop browsers, mobile browsers, and the 73xo mobile app. By registering an account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

This Privacy Policy forms part of the overall agreement between you and 73xo, together with our Terms and Conditions and Responsible Gaming policy.

2 Information We Collect

We collect personal information in two main ways: information you provide directly to us, and information that is generated automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and gender
• Contact details including email address and mobile number
• Residential address
• Government-issued identification documents submitted during KYC verification (e.g., Philippine passport, UMID, SSS ID, PhilHealth ID, or driver's licence)
• Proof of payment method submitted during verification
• Financial information related to deposits and withdrawals, including payment channel details
• Communications you send to our support team

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session activity, including pages visited, games played, and time spent on the platform
• Transaction history, including deposit amounts, withdrawal requests, and betting activity
• Cookie and tracking data (see Section 7)

3 How We Use Your Data

The personal information we collect is used for the following purposes:

We do not use your personal data for purposes beyond those listed above without your explicit consent. Where we wish to use your data for a new purpose, we will notify you and obtain your consent where required.

4 Data Sharing

73xo does not sell, rent, or trade your personal information to third parties. We may share your data with the following categories of parties only where necessary to operate the platform or meet legal obligations:

• Payment processors: To facilitate deposits and withdrawals through your chosen payment channel (e.g., GCash, Maya, Philippine online banking, bank transfer).
• KYC and identity verification providers: To verify your identity documents and confirm your eligibility to use the platform.
• Game and platform technology providers: Who supply the underlying software and infrastructure powering the platform. These providers access only the data necessary to deliver their services.
• Fraud prevention and security services: To detect and prevent unauthorised access, money laundering, and other fraudulent activity.
• Legal and regulatory authorities: Where required by applicable law, court order, or lawful instruction from a competent authority.

All third-party service providers who handle your personal data on our behalf are required to do so in accordance with applicable data protection standards. They are not permitted to use your data for any purpose other than providing their contracted service to 73xo.

5 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to meet legal, regulatory, and business requirements. Specific retention periods include:

• Account registration and KYC documents are retained for a minimum of five years following account closure to comply with anti-money laundering and know-your-customer regulations.
• Transaction records, including deposit and withdrawal history, are retained for a minimum of five years.
• Customer support communications are retained for up to three years following resolution of the relevant query.
• Technical and session data used for security and analytics purposes is retained for up to 12 months.

If you request deletion of your personal data, we will delete or anonymise all data that we are not legally required to retain. You will be notified of any data that must be kept and the reason for its retention.

6 Security Measures

Protecting your personal data is a core priority for 73xo. We apply a range of technical and organisational security measures to safeguard your information against unauthorised access, disclosure, alteration, and loss.

• SSL encryption: All data transmitted between your device and the 73xo platform is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Sensitive account actions — including login from unrecognised devices and withdrawal requests — require one-time password (OTP) verification via your registered mobile number or email.
• Secure data storage: Personal data and financial records are stored on secure servers with access restricted to authorised personnel only.
• Access controls: Internal access to personal data is restricted on a need-to-know basis and is subject to logging and audit.
• Security monitoring: Our systems are continuously monitored for suspicious activity, unauthorised access attempts, and potential vulnerabilities.

7 Cookies and Tracking Technologies

73xo uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, and understand how players use the platform so we can continue improving the experience.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These handle session management, authentication, and security. They cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences, such as language settings and display options, so you don't need to re-enter them each visit.
• Analytics cookies: Help us understand how players navigate the platform — which pages are most visited, where players encounter issues, and how sessions are structured. This data is used in aggregated, anonymised form.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain platform features. Most browsers allow you to view, manage, and delete cookies through their settings menu.

8 Your Rights

As a registered user of 73xo, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal information is inaccurate or incomplete, you may request that we update it.
• Right to deletion: You may request deletion of your personal data, subject to applicable legal retention requirements. We will inform you of any data that must be retained and explain why.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your personal data.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact our support team. We will respond to your request within a reasonable timeframe. In some cases, we may need to verify your identity before processing the request.

9 Minors and Age Verification

73xo is strictly an adult gaming platform. Registration and use of the platform is permitted only for individuals aged 21 years and above. We do not knowingly collect personal information from persons under the age of 21.

Age verification is conducted as part of our KYC process. If we discover that an account was registered by a person under 21, the account will be immediately closed, all funds will be returned, and any personal data collected will be deleted in accordance with our data retention policy.

If you believe a minor may have accessed 73xo using your account or payment details, contact our support team immediately.

10 Policy Updates

73xo may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered users by email or through a prominent notice on the platform before the changes take effect.

Your continued use of 73xo after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The most current version of this policy will always be available on this page, along with the date it was last updated.

If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 73xo handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Platform: You can also raise a query directly through the Help section of your 73xo account after logging in.

We are committed to responding to all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you retain the right to raise a complaint with the appropriate data protection authority in the Philippines.